Privacy Notice

A. Privacy Statement Beiravia C. V. (hereinafter, Domun Hotel Queretaro), with domicile in Carretera Federal Mexico-Queretaro no. 1085 Col. Quintas del Marques C. P 86040, Santiago de Querétaro, Querétaro, is a Company committed in protecting your privacy. The personal information you provide to us (personal data and, if applicable, sensitive personal data), will be treated in accordance with the privacy notice and as established in the federal law of protection of data in possession of individuals.B. Purpose and Treatment of Personal Information.

1. The personal information you provide us will be used by Domun Hotel to provide the services you request, such as: Reservations, Purchase of Vacation Packages or any other loyalty program and any other transaction related to the provision of tourism services and business in general.

2. Domun Hotel may use the personal information you provide to us to provide you with a better service, and in your case, identify your preferences during your stay and make it more enjoyable.

3. You can also use the information to offer promotions and tourist and commercial products in general, as well as any other related products or services, as may be in the form but are but not limited to sending promotions, special services, newsletters, surveys and other products and services of Domun Hotel.

4. Domun Hotel, you can share or transmit the information with partners Domun Hotel or with third parties so they may send you information about their products and services in general.

5. Finally, the information you provide to us will be treated in cases expressly authorized by art. 10 of the Federal Law of Protection of Personal Data in Possession of Individuals.

C. Use of Sensitive Personal Data.

For the purposes outlined in this Privacy Notice, Domun Hotel may collect your personal data in various ways:

1. When information is provided directly by you.

2. When you visit the internet sites of Domun Hotel.

3. When you use the services offered by Domun Hotel, online.

4. When we obtain information through other means than those mentioned above and that are permitted by the applicable laws. The personal data obtained by the means listed above, may be: name, address, e-mail, phone number, and any other that is required according to the purposes established in this Privacy Notice.

Are considered sensitive personal data those personal data affecting the most intimate sphere of its owner, or whose misuse can lead to discrimination or involves a serious risk to it. In particular, are considered sensitive those who can reveal aspects as racial or ethnic origin, health status, present and future, genetic information, religious beliefs, philosophical and moral, union membership, political opinions, sexual preferences and such information is only collected by Domun Hotel customers and may be used to improve or satisfy the needs of customers and the services that are provided to them.

D. Limitation to the Use or Disclosure of Personal Information

You will be able to limit, add, restrict or modify at any time that the information that you provide to Domun Hotel, given the treatment outlined in items 3 and 4 of subsection B, by a request that must be submitted in writing to the following address: Carretera Federal Mexico-Queretaro no. 1085 Col. Quintas del Marques C. P 86040, Santiago de Querétaro, Querétaro, mexico from 9 to 14 hours from Monday to Friday, or by e-mail With the purpose of protecting your confidentiality, Domun Hotel will send the response to your request by writing to the address or to the email address which you have provided in your written application.

E. the Exercise of Rights of Access, Rectification, Cancellation and Opposition

The access, rectification, cancellation or opposition regarding the information that you provide to Turotel Queretaro outlined in the Federal Law of Protection of Personal Data in Possession of Private parties, may do so by delivery of the request addressed to Domun Hotel, in terms of the provisions of paragraph E. above, will respond in writing or by e-mail in the terms there indicated.

F. Control and Security of Personal Information

Domun Hotel is committed to take the necessary measures to protect the information collected, using security technologies and control procedures in the access, use or disclosure of your personal information without authorization, for example, storing the personal information in servers located in Data Centers that are equipped with controls of limited access. For online transactions, we also use security technologies that protect the personal information that is transmitted through various electronic media. However, no security system or data transmission which the company does not have absolute control and/or dependency with the internet can be guaranteed to be totally secure.

G. Electronic Means and Cookies

In the event that you use electronic media in relation to their personal data will be generated to provide better service cookies. Cookies are small pieces of information that are sent by the Website to your browser. The cookie is stored on the hard disk of your computer and are used to determine their preferences when connected to the services of our sites, as well as to track certain behaviors or activities conducted by you within our sites. In some sections of our site, we require that the client has cookies enabled, as some of the functionality requires them to work. Cookies allow us to: a) recognize when you enter our sites and offer a personalized experience, b) know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth you have selected when entering the home page of our sites, so that you know what kind of information it is advisable to download, c) calculate the size of our audience and measure some traffic parameters, as each browser accessing our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences, information that is useful for us to improve the content, headlines and promotions for users. Cookies also help us track some activities, for example, in some of the surveys we launched online, we may use cookies to detect if the user has already filled the survey and avoid deploying it again, in case you have done so. The “help” button located in the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable all cookies. However, cookies allow you to take advantage of the beneficial features we offer, so we recommend that you leave them turned on.

H. Changes to this Privacy Statement.

Domun Hotel may at any time update this statement of privacy. In the case of any material changes to this statement, it will communicate through the following internet site: in the section Policies and Privacy Notice. Therefore, we suggest that you periodically visit this privacy statement to be aware of any update. I agree that the personal information you provided to Domun Hotel in question in accordance with what is established in this Privacy Notice.